Well maybe that trainer needs to learn to talk to each individual driver that come in their according to their education level. The words he used weren't that big and hard to understand. You need to remember not all truck drivers are uneducated. If he would have talked to your friend as if he was a child you would have been screeming mad about that also. Times change with everything in life some for the better some not for the best.
I am also a driver as well as a recruiter. I haven't been driving as long as you have just 13 years but I have a pretty good idea how things go out here. Take into consideration that a lot of people need to be taught the basic to customers service etc. There are many factors that need to be considered. So before you try to send us back to the dark ages of trucking, please try to look at the over all pictures.
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